Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free shipping and delivery worldwide!

We have gone to great lengths to offer all our customers free and fairly fast shipping. We are working with official postal services in more than 200 countries/regions. We are very focused on providing our customers with great products at great prices.

Which payment methods are accepted in the Online Shop?

We accept payments using the following payment methods: Visa, Mastercard, American Express, Maestro, and PayPal.

All payments are encrypted by SSL and go through PCI-certified (PCI service provider level 1 – the most secure certificate in the world) checkout, so you can always feel completely safe when shopping with us.

How long will delivery take?

Most orders ship within 48 hours of purchase. Shipping times may vary due to the availability of merchandise. Usually, orders are not shipped on the weekends or holidays.

We offer free shipping on all orders. Our estimated delivery time is between 2 – 25 days depending on where the order was placed from. You will receive your order anywhere from 2 – 25 business days from the date that it is shipped out, not necessarily from the date that it is placed.

How secure is shopping in the Online Shop? Is my data protected?

The safest payments online.

All payments are processed through PayPal and are completely encrypted by SSL. Both payment processors are certified to PCI DSS Service Provider Level 1, which is the strictest, most secure certification available in the payment industry.

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